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Appliance Parts 365 LLC (ApplianceParts365.com) cannot be held liable for the following logistical issues:
We work hard to get your order to you as quickly as possible. Most items ship the same day if the order is placed by 3 PM EST, Monday through Friday. If you order after this time or on a weekend or holiday, your order will ship the next business day.
Some parts, however, are listed as "Available - Ships in 7-10 Days". This means the item is not currently in one of our warehouses and is being shipped to us from the manufacturer. We expect these items to ship to you within that 7-10 business day timeframe or hopefully sooner.
For express shipping, the guaranteed delivery time does not include weekends or federal holidays. Your order must be processed before 3 PM EST on Monday through Friday to ensure it ships the same day.
The estimated delivery time for standard ground and economy shipping is two (2) to seven (7) days. While many carriers now deliver on weekends, this is not a guarantee. We provide a tracking number for every order so you can monitor its progress.
Please Note: We cannot be held liable for delays caused by third-party carriers, and we cannot guarantee a specific delivery date.
We use the best carrier available to provide the fastest, reasonable service to your desired shipping location. The carriers we typically use are UPS, FedEx, and the U.S. Postal Service.
We reserve the right to use any carrier and/or service type to fulfill the shipping requirements for your order.
All orders shipping to a destination outside of the USA are subject to the import duties, fees, and taxes of the destination country. Delays in delivery may occur if your package is randomly selected by your country’s Customs Department or Agency for inspection. We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in any way from these charges and we work very closely with our brokers and carriers to ensure as few delays as possible. We are not responsible for any duties, fees, or taxes that are incurred during the delivery of your order/package.
Please note that it is your responsibility to obtain any necessary governmental permission and/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes.
All damaged packages that are damaged during transit must be reported to us within six (6) business days of receipt. These packages will be reported to the carrier for a damage claim. Please do not discard any packaging or product until all shipping issues have been resolved.
All claims for packages that arrive damaged must be made with us within six (6) business days.
We do not ship orders without a tracking number. There may be a delay in USPS's tracking data, particularly when showing that they have the order or not.
Some items are restricted to certain shipping methods. Some examples are flammable liquids, gasses, and over-sized items. These items will have a “restricted shipping notice” on the product page.
If your order contains a restricted product, all of your items will ship via the available shipping method(s) for the restricted product(s) in your order. If you want to ship some items via an unrestricted method, we suggest creating a separate order for any restricted items.
All items being returned will be shipped at the customer’s expense unless an alternative arrangement has been agreed upon.
If the return includes products that are over $50.00 in value, we suggest adding insurance. We cannot be held liable for any damages, losses, or delays related to shipping. We highly suggest that you use a carrier service that provides tracking for your return shipment.
All items that are being returned to us MUST have an approved RAN (Return Authorization Number). We will not accept any unauthorized returns. Please see our Returns Policy for more information.
You will receive the shipping address upon successful procurement of an RAN.
Last Updated: 08/26/2025
